Service Update: Account Access Issues Resolved
We're happy to share that the issue was identified and fully resolved in approximately 30 minutes. Thanks to the quick work of our engineering team, all authentication services have been restored and are now operating normally.
Earlier today, following a recent upgrade to Soothe Note's server infrastructure, some users experienced temporary issues creating an account, signing in, or signing out.
We're happy to share that the issue was identified and fully resolved in approximately 30 minutes. Thanks to the quick work of our engineering team, all authentication services have been restored and are now operating normally.
We sincerely apologize for the brief disruption and appreciate everyone's patience while we worked on the fix. We're grateful to our team for responding so quickly and ensuring users could get back to using Soothe Note with minimal interruption.
Thank you for your continued support of Soothe Note.
