Which route should patients or caregivers use?
Use app support for account, bug, privacy, or product questions. Use patient or caregiver story if you want to share lived experience or feedback that could shape Soothe Note.
Contact
Choose the right way to reach us.
Pick one route and we will ask for only the details that fit that request. It keeps the page lighter on mobile and helps your message start in the right place.
App help
Support
Bug, account, privacy, or product feedback.
Community voice
Share a story
Feedback or lived experience from patients, survivors, caregivers, or families.
Story requests
Press
Interviews, founder story requests, product background, or media deadlines.
Clinical guidance
Advisors
For clinicians, researchers, patient experience leaders, and care professionals.
Pilots and programs
Partnerships
Hospitals, nonprofits, support groups, research groups, and patient advocates.
Keep it free
Funding
Grant leads, sponsors, foundation introductions, and mission-aligned support.
Important
Contact is not for urgent medical questions.
Soothe Note does not provide medical advice. For urgent symptoms, medication questions, or treatment concerns, contact your care team or emergency services.
Where should hospitals, nonprofits, or clinicians go?
Use partnerships for pilots or programs, and advisory or clinical interest for professional feedback or advisor conversations.
Can I email directly instead?
Yes. You can always email team@soothenote.com. The route pages just help collect the right first details.