Contact
Choose a route and we will collect the right details.
Contact routes
App help
Bug, privacy, device, or product feedback.
Sign-in help
Help if you cannot sign in or no longer have your recovery code.
Community voice
Feedback or lived experience from patients, survivors, caregivers, or families.
Story requests
Interviews, founder story requests, product background, or media deadlines.
Pilots and programs
Hospitals, nonprofits, support groups, research groups, and patient advocates.
Keep it free
Grant leads, sponsors, foundation introductions, and mission-aligned support.
General message
Anything that does not fit the other contact options.
Important
Soothe Note does not provide medical advice. For urgent symptoms, medication questions, or treatment concerns, contact your care team or emergency services.
Use account recovery if you cannot sign in or lost your recovery code. Use app support for bugs, privacy, device, or product questions. Use patient or caregiver story to share lived experience or feedback.
Use the Account recovery route or email team@soothenote.com. Include your account email and what happened, but never include the recovery code itself in your message.
Use partnerships for pilots, programs, professional feedback, or clinical collaboration conversations.
Yes. You can always email team@soothenote.com or call +1 (914) 529-0778. The route pages just help collect the right first details.
