Contact
Choose the right way to reach us.
Choose a route and we will collect the right details.
Contact routes
Start with the closest match.
App help
Support
Bug, privacy, device, or product feedback.
Sign-in help
Account recovery
Help if you cannot sign in or no longer have your recovery code.
Community voice
Share a story
Feedback or lived experience from patients, survivors, caregivers, or families.
Story requests
Press
Interviews, founder story requests, product background, or media deadlines.
Pilots and programs
Partnerships
Hospitals, nonprofits, support groups, research groups, and patient advocates.
Keep it free
Funding
Grant leads, sponsors, foundation introductions, and mission-aligned support.
General message
Other
Anything that does not fit the other contact options.
Important
Contact is not for urgent medical questions.
Soothe Note does not provide medical advice. For urgent symptoms, medication questions, or treatment concerns, contact your care team or emergency services.