Sign-in help

Account recovery

Name: Soothe Note
Brand: Soothe Note
Availability: InStock

Get help if you cannot sign in or lost your recovery code. Never send the code itself.

If you still have your recovery code, choose Recover account on the Soothe Note sign-in screen and enter your account email and code there. If the code is lost, send us your account email and a short explanation so we can help with next steps. Never include the recovery code itself.

Before you send

Required fields are marked. Sending opens your email app so you can review first.

Fill out the relevant details, including the 4 required fields. Submitting opens your email app with the message filled in so you can review it before sending.